Robert Noland – Page 11

Lessons from Voice Mail

On many businesses’ voice mail system, the generic female recording firmly but kindly tells us what to do. Often, if there are questions to answer in the process, she says “press 1 for yes, press 2 for no, or press 9 for more options.” I always think, “Wait … what is there other than ‘yes’ […]

Lessons from a DVR

For many years we have had a DVR in our home. DVR stands for Digital Video Recorder and the bottom line is it’s a fancy hard drive that records the TV shows you program it to, for you to access and watch when you choose. A show may air Tuesday night at 9:00 p.m. but […]

Lessons from a Teakettle

I happened onto an article about Glenn Frey (recently deceased legendary member of The Eagles) talking about his first encounters with Jackson Browne (legendary singer/songwriter). Back in the day when both guys, along with other notable soon-to-be-legends like Don Henley and Linda Ronstadt, were starving musicians in L.A., Glenn “just happened” to move in right […]

Again & Always

It’s him … again. He’s holding another shiny, bright gold ring, beautiful and gleaming, just like all the others have been. You’ve seen it so many times before. It’s the enemy, making the same promises you’ve heard before on thousands of occasions. “You need this.” “It’ll feel great.” “You don’t want to stop.” “What’s the […]

Purchase or Lease?

There are plenty of things in life we make decisions on as to whether we will buy or rent. When we move, are we going to buy a house right away or rent awhile to get the lay of the land? Should my business go ahead and acquire an asset and buy or just lease […]

Lessons from the Trapeze

When we watch a trapeze artist, for them and for those watching, the most exciting and entertaining moments aren’t the ones where they are standing high in the air waiting to jump out or swinging back and forth on the suspended bar. Whether holding on with their hands, seated, or secured with their legs, the […]

Lions & Hyenas

If I showed you a picture of a lion and a hyena, could you tell the difference? Of course you could. But in the everyday jungle where we live, it isn’t nearly that obvious. I got a call the other day, one that I have received far too many times and, of course, over many […]

Blackbirds & a Buzzard

I was driving down a road with a large field on one side with plenty of trees and a large pond. I realized there was a huge turkey buzzard in the short grass, obviously there to scavenge something. Two blackbirds were not happy that he was in their territory. These two birds together weren’t even […]

Balloons & Banners

I have noticed that home builders, regardless of neighborhood or price, utilize a common tool to lure buyers into their models. I also see car dealers of all makes use this same marketing device. What is it? … Balloons. Blue, red, white, purple, yellow, pink, the color doesn’t really seem to matter. Evidently nothing says […]

Lessons from the Checkout Line

When I take “the list” to the grocery store, I work the store right to left, grab the items, and go straight to the self-checkout, where there is never a line. I scan, I bag, I pay, I’m out. I don’t deal with the “convenience” of the checker. I’m not dependent on their expertise with […]