change – Robert Noland

Training People—Part 1

When people see you coming, what have you trained them to expect that they’re going to get? What have they come to assume will come out of you? Talk about your job? Your favorite sport? Your kids? Your kids’ sport? Hobby? Travels? Latest possession? Politics? Gun control? Neighbor gossip? Church gossip? Funny one-liners? Crazy stories? […]

If You’re Still Breathing . . .

I found out a few weeks ago that a friend of mine has cancer. The doctors said the tumor had likely been growing for several years, based on the size. He began to have some health issues and that led them to the tumor. They put a port in his chest and he’s now completed […]

You Say You Want a Revolution?

Back when I was managing an organization, there was an employee who had been a faithful and loyal member of the team for many years. I began to notice some changes in attitude and behavior. I began to hear frustration on calls with customers, where for years customer service was this person’s strength. I knew […]

Resolution Revolution

New Year’s always guarantees two things: unending weight loss ads and talk of resolutions. Not revolution, but resolution. Let’s think about the word “resolution” for a second. It has lost its original meaning and now has a connotation of how it sounds. Re-solution. A recycled solution. A solution that didn’t work before, maybe many times […]

The Spirit of Christmas Future

This is my fourth and final article for this 2011 Christmas series, having looked at some of the characters of Christmas, particularly some of the often-overlooked people and details. As is fitting and even a bit predictable with any Christmas focus—this ends with Jesus. It’s also fitting to present this to you after Christmas, when […]